Punjab Honda - Legal

Privacy Policy

How Punjab Honda collects, uses, and protects your personal information when you book a test ride, service, or finance enquiry.

Last updated: 15/05/2026 Version: v1.0

Privacy Policy

Last updated:

Punjab Honda values your privacy. This policy explains what personal data we collect, how we use it, and your rights under the Digital Personal Data Protection Act 2023 (India).

Data We Collect

  • Form submissions – name, phone, email, vehicle interest, preferred branch / date, vehicle registration, message text – when you submit any enquiry form on this site
  • Payment data – name, phone, email, payment amount, Razorpay transaction ID – when you complete an online payment
  • Site analytics – anonymous browser + device + page-view data via Google Analytics (does not personally identify you)

How We Use Your Data

  • Respond to your enquiry by phone / email / WhatsApp within 1 working day
  • Process online bookings + payments
  • Send service reminders (oil change, insurance renewal, AMC, PUC)
  • Share occasional promotional offers (only if you opt-in via newsletter / WhatsApp)
  • Improve our site + service quality based on aggregate analytics

Who We Share Data With

  • Honda Motorcycle & Scooter India (HMSI) – for dealer reporting + warranty registration
  • Finance + insurance partners – only when you apply for loan / insurance through us
  • Razorpay – for processing payments
  • Service technicians + sales advisors – internal Punjab Honda team only

Data Retention

Enquiry data: 3 years from submission. Payment records: 7 years (statutory). Service records: lifetime of vehicle ownership. You can request deletion of your data at any time.

Your Rights

  • Right to access – request a copy of personal data we hold
  • Right to correction – update incorrect data
  • Right to erasure – request deletion (subject to legal retention requirements)
  • Right to opt-out – unsubscribe from marketing communication

Cookies

This site uses cookies for session management + analytics. By using the site you consent to cookies. You can disable cookies in your browser settings (some features may stop working).

Contact

To exercise any data right or report a concern: